Dynamics 365 for Retail

Dynamics 365 for Retail

Microsoft Dynamics 365 for Retail is an end-to-end retail solution offering fused commerce throughout all channels comprising mobility, sales, intelligence and productivity to assist retailers and workers attain more in a cloud-first, mobile-first way. The application provides wide-ranging support to operate a vast range of business processes consisting of inventory, merchandising and channel management competencies while offering great attention to customer experiences across all interactions.

dynamics for retail

Main Areas of Focus Consist of:

  • Effective merchandising
  • Real-time business intelligence
  • Empowered employees
  • Flexible by design
  • Seamless omni-channel commerce
  • Modern store experience
  • Optimized operations


• Modern-day store operations
• Customer experience
• Centralized channel management
• Merchandising
• Omni-channel, order and inventory management
• Workforce management
• Intelligence and analytics
• Modern POS/Cloud POS
• Mobile sales tools
• Demand forecasting
• Advanced analytics and Power BI integration
• Centralized store management
• Product management of goods and services

• Multi-site warehouse management
• Advanced warehousing
• Role-based permissions for workers
• Planned workforce schedules
• Team collaboration experience
• Mobile capabilities
• Hybrid cloud
• Pervasive interoperability
• Project Planning and Tracking
• Time and expenses management
• Inter-company accounting
• Compliance and internal controls
• Pervasive interoperability
• Microsoft Office integration


  • Promotes brand loyalty with omni-channel customer experiences
  • Empowers employees to provide outstanding service
  • Simplifies daily store operations
  • Reinforces strategic planning and merchandizing
  • Integrates supply chain management
  • Unifies business processes across channels
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Why Microsoft Dynamics 365 for Retail

  • Microsoft Dynamics 365 for Retail offers a centralized source of operational acumen that enables global workforce and supply chain to work in partnership and conduct business anywhere.
  • Microsoft Dynamics 365 for Retail provides unmatched flexible, adaptable and scalable deployment options that enable the transformation of specific business areas, and rapid development without disrupting operations.
  • Microsoft Dynamics 365 for Retail empowers vendors to craft exceptional, insightful shopping experiences by merging digital, in-store, and back-office operations to customize customer engagement and buildup employee productivity.

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