
Dynamics 365 for Retail
Microsoft Dynamics 365 for Retail is an end-to-end retail solution offering fused commerce throughout all channels comprising mobility, sales, intelligence and productivity to assist retailers and workers attain more in a cloud-first, mobile-first way. The application provides wide-ranging support to operate a vast range of business processes consisting of inventory, merchandising and channel management competencies while offering great attention to customer experiences across all interactions.

Main Areas of Focus Consist of:
- Effective merchandising
- Real-time business intelligence
- Empowered employees
- Flexible by design
- Seamless omni-channel commerce
- Modern store experience
- Optimized operations
Capabilities
• Modern-day store operations
• Customer experience
• Centralized channel management
• Merchandising
• Omni-channel, order and inventory management
• Workforce management
• Intelligence and analytics
• Modern POS/Cloud POS
• Mobile sales tools
• Demand forecasting
• Advanced analytics and Power BI integration
• Centralized store management
• Product management of goods and services
• Multi-site warehouse management
• Advanced warehousing
• Role-based permissions for workers
• Planned workforce schedules
• Team collaboration experience
• Mobile capabilities
• Hybrid cloud
• Pervasive interoperability
• Project Planning and Tracking
• Time and expenses management
• Inter-company accounting
• Compliance and internal controls
• Pervasive interoperability
• Microsoft Office integration
Benefits
- Promotes brand loyalty with omni-channel customer experiences
- Empowers employees to provide outstanding service
- Simplifies daily store operations
- Reinforces strategic planning and merchandizing
- Integrates supply chain management
- Unifies business processes across channels


Why Microsoft Dynamics 365 for Retail
- Microsoft Dynamics 365 for Retail offers a centralized source of operational acumen that enables global workforce and supply chain to work in partnership and conduct business anywhere.
- Microsoft Dynamics 365 for Retail provides unmatched flexible, adaptable and scalable deployment options that enable the transformation of specific business areas, and rapid development without disrupting operations.
- Microsoft Dynamics 365 for Retail empowers vendors to craft exceptional, insightful shopping experiences by merging digital, in-store, and back-office operations to customize customer engagement and buildup employee productivity.