Why ISO 20000?
What we provide?
We provide full implementation support to build all requirements for ensuring complying with service management system standard and successfully achieving the certification.
- Gap Analysis Report
- Policies, Procedures & Templates as per ISO 20,000
- Incident Management
- Problem Management
- Change Management
- Release Management
- Capacity Management
- Information Security
- Availability Management
- IT Budget and Accounting
- Configuration Management
- IT Service Continuity Management
- Service Level Management and Service Reporting
- Supplier and Business Relationship Management
- Internal Audit and Internal Audit Report